JRE420 — People Management and Organizational Behaviour

Course covers organisational behaviour. Mainly for the engineering business minor. Textbook used was Organizational Behaviour: Understanding and Managing Life at Work, by Gary Johns and Alan M. Saks.

Concepts covered

• Feedback
• Week 2
  • Personality
    • Self-awareness
    • Self-esteem
    • Affectivity
  • Learning
    • Operant learning
    • Social cognitive theory
• Week 3
  • Perception
    • Social identity theory
    • Cognitive error
    • Attribution
    • Attribution bias
  • Workplace diversity
• Week 4
  • Values
    • Hofstede’s study
    • Attitude
• Week 5
  • Job satisfaction
  • Goal-setting
  • Motivation
    • Maslow’s hierarchy of needs
    • McLelland’s theory of needs
    • Expectancy theory
    • Equity theory
  • Job
    • Pay
    • Job characteristics model
    • Job scope
• Week 7
  • Group theory and teamwork
    • Tuckman team model
• Week 8
  • Decision making
    • Rationality
    • Cognitive biases
    • Sunk cost, escalation of commitment
• Week 9
  • Organisational change
• Week 10
  • Conflict management
  • Stress
    • Job demands-resources model
    • Burnout
• Week 11
  • Power and influence
  • Leadership
  • Organisational politics
    • Networking
  • Ethics
• Week 12
  • Leadership

Practical concepts

• Feedback
• Negotiation

Quick links

• Group project repository

Exam notes

• sources of organizational resistance — work group inertia